Cart is empty

Returns and Exchange Policy

“One thing you can't recycle is wasted time.” Anon

 

This is exactly why we don’t want you to waste time on the products which are damaged due to logistics or products which you have not ordered.

 

Return Policy (30 Day Policy)


All you need to do is give us a call on 040-60504504- or drop on customercare@iamgreen.in an email at within a period of 30 days, from the date of order.

However, it is important to understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.

 

Items which are non-refundable


Certain items like inner wear, beauty products & food products which are not sealed.

 

Exchange Policy


We allow exchange on items such as Apparel, where a trial is required to determine if the fit is right. You can exchange an item for the same product in the size/color of your choice.

We hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.

Food products at the time of delivery if due to some reason you are not satisfied with the quality or freshness of the product (expired).Please note that the product should be sealed for the eligibility of the exchange.

Return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

 

Cancellation of Products which are not packed or shipped

 

You may cancel an order within 24 hours of your purchase. You can cancel your order by writing to us at customercare@iamgreen.in. Once we receive a cancellation notice and if the order has not been packaged / shipped by us, we shall cancel the order and refund the entire amount.

© 2017 IamGreen. All Rights Reserved.